CivicPlus
Municipal government technology vendor, in business over 25 years with more than 12,000 government customers. Selected by the Farmington Town Council on July 28, 2026 to rebuild the town website and supply an AI chatbot, a SeeClickFix 311 service-request platform, AudioEye and Doc Access accessibility tools, a resident portal and resident notifications. Initial term $61,690.98; annual recurring services $46,573.98 with a 5 percent annual uplift beginning in year two. CivicPlus also owns the town's existing social media archiving product, acquired from Archive Social. SeeClickFix was a New Haven, Connecticut company before CivicPlus acquired it.
Coverage (1 article)
Farmington's New Website Costs Less Than Budgeted. Keeping It Costs Four Times as Much.
Jack Beckett·
The Farmington Town Council unanimously hired CivicPlus to rebuild the town's website for $61,690.98, about $13,300 under budget. Beginning in year two, keeping it running costs $48,902.68 a year, roughly four times what the town pays now, with a 5 percent annual escalator and automatic renewals. And if Farmington ever leaves, it keeps its data but loses the back end that runs the site.